Billing, problems, and staying safe
Account & Support
Plans and payment, what to do when something looks wrong, where our data comes from, and how to keep betting from becoming a problem.
3 pages · about 12 min to read all
What you'll take away
- How to change or cancel a plan, and what happens to your data
- Why a screen might be empty, and what that actually means
- Where every number on the site comes from and how often it updates
Account & Support
Troubleshooting: empty screens and odd statesWhy Find value is empty, why a July view looks bare, why some matches have odds but no model percentage, and what a stuck live score means — with what to do in each case.
4 min6 sections
Where the data comes from and how often it updatesThe sources behind every number on Tofiko — 7msport, API-Football and Open-Meteo — how often odds and live scores refresh, the three models in the ensemble, and why coverage varies by league.4 min4 sections
Responsible GamblingBetting carries real financial risk. Read Tofiko's responsible-gambling guidance: age limits, staking only what you can afford, warning signs, and where to get free, confidential help.4 min6 sections